D W A Y N E B E T T Y
A strong communicator that focuses on solving complex product problems with systems thinking, research, and a strategic product mindset.
Currently a product designer at Rakuten Kobo.
Optimizing eBook Details
B2C | eCommerce | Q4 2024
Leveraged in-depth user insights to propose new information architecture for product details pages, influencing stakeholders toward a new direction that increased conversion by 4.4%.
Running Groups
B2B + B2C | Fitness App | Q2 - Q4 2022
Facilitating a core use case. Balancing both user and business needs to build the foundation for running communities, culminating in +14.3K Group members globally.
Highlights
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Led Kobo’s first organization-wide AI workshop, equipping 76 employees across product, design, and other business units with practical workflows to streamline their day-to-day work.
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Initiated and facilitated workshops across product and design to establish formal AI Principles that now guide how Kobo builds customer-facing solutions.
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• Mentor for UX Laurier Design competition participants at Laurier University.
• Volunteer mentor for students in the Saturday Morning Tutorial Program at the Jamaican Canadian Association -
Lead several workshops at Rakuten Kobo & ASICS Digital to share my knowledge and process to improve workflows
Created serval design artifacts to help team members work efficiently
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Played a pivotal role in advancing Rakuten Kobo and Runkeeper’s design systems by creating templates, and advocating for semantic naming and the atomic design methodology.
Contributed significantly to both design system libraries with the design of over 15 components, to help streamlining their product development process.

